Cisco Podcast Network

20 years. One company. Zero shortcuts.
In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that motion globally with Google.

This episode isn’t just about big numbers—it’s about what actually builds a career that lasts.
Amy gets real about the moments that didn’t go her way—and why missing a role she knew was hers became the catalyst for something bigger 💥 rethink setbacks. She shares how owning outcomes, seeking hard feedback, and staying relentlessly coachable became her edge 🚀 grow faster (and smarter). And she breaks down how co-sell and cloud marketplaces are opening entirely new paths to win 🌱 tap into where the real growth is happening.

Her mindset is simple—and powerful: it’s not about the peak, it’s about the rebound.

How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging the gap in underserved regions and optimizing clinical decision-making.

Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her.

We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just a genius.

From setting up agents in Webex's AI Agent Studio to managing your new digital employees, we have your AI strategy covered (we think).

Guys...it's been a year. If you haven't given us a click, this is your sign: https://www.cisco.com/site/us/en/solutions/small-business/index.html

In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice.
This isn’t just a story about partner programs—it’s a masterclass in trust.
Gary breaks down the difference between listening and hearing (and why partners know instantly which one you’re doing), and introduces a simple but powerful framework: listen → interpret → act → be accountable. Sounds simple… until you try to do it at global scale, across thousands of partners, in the middle of massive change.
What unfolds is a story of courage, vulnerability, and consistency—where trust wasn’t built through words, but through action, rhythm, and follow-through. From early skepticism in Dublin to confidence at Partner Summit, this episode captures the real shift: when feedback stops being a checkbox and becomes your identity.
Why listen:
• 🎯 Learn the 3-part framework that turns feedback into real action (and trust)
• 🤝 Understand why “listening vs. hearing” is the difference between credibility… and noise
• 🚀 See how co-design, done right, becomes a true competitive differentiator—not just a buzzword
Let’s make shift happen #CiscoShiftHappensPodcast

The Internet Report podcast explores the telemetry behind recent SaaS disruptions to reveal how NetOps leaders can regain control of business continuity during an outage. 
 
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CHAPTERS 
00:10 Intro 
00:52 Cloudflare
08:38 Salesforce
13:27 Outage Trends: By the Numbers 
15:34 Get in Touch 
 
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Explore the Cloudflare and Salesforce outages further in the ThousandEyes platform (no login required):  
 
- Cloudflare: https://apfjyufeawshlcxbsvhsicakwoupobbf.share.thousandeyes.com/internet-insights/views/?roundId=1771612800&metric=interfaces&scenarioId=outageTraffic&filters=N4IgZglgNgLgpgJwM4gFygIYActQgYwxggHsA7AERIFsMIyAVDAczQG0BdAGhG1wKKkyAeQCuMFnADK%2BEljjsQAQQBiKgKIBhBuooB9HVIZ7hAJT0BJAHJ7NShkoAywgOIhuvJGXYBGAMwBAKxcAEwADACcIQAsIR4wCBhgkPhiEszSsvKKqhraugbqRibm1rb2Tq7uAL7VQA 
 
 
- Salesforce: https://awzppfpqlujxnslfkbxhmhbdtpkugkks.share.thousandeyes.com/network-app-synthetics/views/?testId=8329769&startTime=1773723600&detailId=map&metrics=httpAvailability&timelineWindow=1773702000,1773744000&prefixId=13533839  
 
 
For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep133_podcast 
 
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Want to get in touch? 
 
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X: @thousandeyes 
 
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ABOUT THE INTERNET REPORT 
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  
 
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 
 
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 
 
Catch all the episodes on your favorite podcast platform:  
  
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526  
  
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773  
  
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report  
  
- YouTube: https://www.youtube.com/@theinternetreport_official