In Episode 6 of Dialed In, Tim and Zach share what the first few weeks of Collected have really looked like—launching while Zach was in Japan, watching hundreds of people sign up, and seeing early users build full profiles and collections without prompting. They break down what’s surprising them most on both sides of the market: Insiders leaning into community instantly, and dealers needing real education before changing habits built on spreadsheets, wires, and WhatsApp. The conversation goes deep on why the biggest opportunity isn’t just the sale, but everything that happens before it, and how running more of that workflow through Collected creates an asymmetric advantage over time. From CRM automation that helps Dealers find money already sitting in their business, to the standards the industry is heading toward whether it wants to or not, this episode is a candid look at early traction, real frictions, and where the market goes next when buyers and sellers finally operate on the same system.
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S2E5: Infinite Marketplaces
In Episode 5 of Dialed In, Tim and Zach announce Collected’s public launch with account sign-ups live—a milestone that signals more than just shipping product. It’s about rewriting the rules of the watch market. They dive into how Collected flips the traditional dealer/collector dynamic into a better ecosystem, why the new analytics dashboard, CRM, and transaction tools were designed specifically for this industry, and how the vision of infinite marketplaces unlocks wholesale, retail, and private sales on a single system. From fintech-level security to a roadmap that includes wholesale networks, auctions, and mobile tools that make running a watch business more fun than spreadsheets—this is the operating system the trade has been waiting for.
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1:01:36
S2E4: Patina, Pressure, and Progress
Episode 4 digs into the intersection of pressure x progress – whether in collecting watches or building Collected. Tim and Zach start with the story of a rare 1966 Seamaster picked up for $3,000, breaking down why its lume, bracelet, and design details still rival the tool watches of Tudor and Rolex from the same era. From there, they get into how the Collected team is scaling infrastructure through automation, testing, and dealer-first tools, while also unpacking the reality of 39% tariffs on imports and the potential ripple effects for pricing, risk, and supply in the months ahead. They close with a candid look at why clarity of brand positioning is as crucial for investors as it is for dealers. It’s a conversation that moves from case patina to market strategy, with plenty of lessons in between.
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S2E3: Not Another Marketplace
For Episode 3 of this season, Co-Founders Tim and Zach sit down to define what Collected really is and why most people (even only a year in) already have it wrong. We talk about why we believe the real opportunity is building an operating system for the $30B secondary watch market and focusing on the often overlooked but critical group keeping it running: the dealers. From nearly $1M in beta transactions to the edge cases we’ve solved along the way, we cover what it takes to build infrastructure for an industry still running on spreadsheets, DMs, and handshake deals. Whether you’re deep in the trade or just curious how the business side of watches works, this one’s our blueprint for where it’s headed next.
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S2E2: Part-Time Dealer, Full-Time Grind
What does it take to run a trustworthy vintage watch business in 2025?For Episode 2 we sit down with Alex - a self-taught Rolex dealer who’s moved over 250 watches in just two years. He's operating almost entirely through Facebook groups and WhatsApp chats, all while holding down a full-time job.Together, we unpack the realities of sourcing vintage pieces, managing logistics without proper tools, and building trust in a market full of risk and ambiguity. From misrepresented parts to missing serials, we dive into why transparency matters more than ever and how Collected is building the infrastructure to support it.Whether you're buying, selling, or somewhere in between, this one's for you.
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The watch industry has piqued significant interest in the recent years but remains relatively unexplored. Join your host, Tim Bender, on exploring the captivating stories and remarkable individuals that make up the thriving 70 billion dollar industry.
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