Fintech Insider Podcast by 11:FS

About this episode:

As AI agents become capable of automatically moving money, optimising savings and making financial decisions on our behalf, could they fundamentally challenge the way banks make money?

Host Ross Gallagher is joined by Conrad Ford from Allica Bank, Merusha Naidu from Paymentology, and Aurélien Bonnel from N3XT, to explore what fully automated money could mean for the future of banking.

They discuss whether AI agents could disrupt traditional banking revenues, make deposits more mobile and introduce new risks to financial stability. Plus, as banks compete to serve AI agents rather than just customers, what will it take to remain profitable, and who stands to benefit from a more automated financial system?

This week's guests:

Conrad Ford - Chief Product and Strategy Officer at Allica Bank

Merusha Naidu - Global Head of Partnerships at Paymentology

Aurélien Bonnel - CTO of N3XT

Links to check out:

Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.

⁠https://www.11fs.com/services/media/after-dark⁠

We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.

⁠⁠https://substack.com/@11fsfintechinsider⁠⁠

Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

If you enjoyed this episode, don’t forget to subscribe and leave a review!

Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcasts@11fs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
Learn more about your ad choices. Visit megaphone.fm/adchoices

About this episode:

Host Kate Moody – Customer Strategy Director at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

This week's guests:

Daniel Wills- Senior Financial Advisor at Plum

Matthew Goldman - Founder and Managing Member at Totavi

Brad Wiskirchen - Chief Commercial Officer at Chargebacks911 and CEO at Fi911

Stories/timestamps:

⁠Smart money app Plum secures FCA approval for targeted support⁠ - (01:19)

⁠Chargebacks911 launches indemnification for AI agent purchases⁠ - (15:05)

⁠Mastercard targets creators via MrBeast partnership⁠ - (28:15)

⁠Revolut launches personal loans in the UK as Bank of England orders review⁠ - (40:26)

⁠Halloween 'bigger than Christmas', say businesses⁠ - (42:36)

Links to check out:

Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.

⁠⁠https://www.11fs.com/services/media/after-dark⁠⁠

We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.

⁠⁠⁠https://substack.com/@11fsfintechinsider⁠⁠⁠

Join our WhatsApp community, where you can get the inside track on all things 11:FS, as well as having your say on the things we should be paying attention to.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

If you enjoyed this episode, don’t forget to subscribe and leave a review!

Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcasts@11fs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
Learn more about your ad choices. Visit megaphone.fm/adchoices

About this episode:

It's episode 1111 of Fintech Insider, and we're making a wish!

To celebrate this milestone, we're turning the tables on our usual hosts and asking a simple question: If you could change anything about financial services, what would you wish for?

Stepping in as our Fintech Fairy Godmother, Sarah Kocianski, Scaling & Growth Specialist at the FCA, is joined by three familiar voices from Fintech Insider.

From helping customers build better financial futures to making money less awkward to talk about and ensuring AI does more good than harm, they share their biggest wishes for the industry.

But there's a catch: even a fairy godmother can't fix financial services with a wave of her wand. So what would it actually take to turn these wishes into reality?

This week's guests:

Ross Gallagher - Head of Consulting at 11:FS

Kate Moody – Customer Strategy Director at 11:FS

Benjamin Ensor - Director of Research and Strategy at 11:FS

Links to check out:

Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.

⁠https://www.11fs.com/services/media/after-dark⁠

We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.

⁠⁠https://substack.com/@11fsfintechinsider⁠⁠

Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

If you enjoyed this episode, don’t forget to subscribe and leave a review!

Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcasts@11fs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

Learn more about your ad choices. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠megaphone.fm/adchoices⁠⁠⁠
Learn more about your ad choices. Visit megaphone.fm/adchoices

About this episode:

Host Laura Watkins - Director of Media and Marketing at 11:FS - is joined by some great guests to discuss the biggest stories from the world of financial services over the past week.

This week's guests:

Pav Gill - Founder and CEO at Confide

Vijay Konduru - Head of Business Innovation & AI Products at Huntington National Bank

Maia Bittner - Chief Product Officer at Imprint

Stories/timestamps:

Confide Launches Agentic Governance Platform - (04:27)

Huntington Bank partners Google Cloud - (16:46)

Acorns buys Gen Z social finance app Frich - (31:16)

Google resolves cloud outage affecting UK banks and websites - (44:56)

The wildlife winners set to appear on UK banknotes revealed - (46:57)

Links to check out:

Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.

⁠https://www.11fs.com/services/media/after-dark⁠

We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.

⁠⁠https://substack.com/@11fsfintechinsider⁠⁠

Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

If you enjoyed this episode, don’t forget to subscribe and leave a review!

Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcasts@11fs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
Learn more about your ad choices. Visit megaphone.fm/adchoices

About this episode:

AI agents are moving beyond helping employees work faster. They're increasingly being connected to company knowledge, internal systems and workflows, allowing them to take action and become part of how organisations operate.

But as AI agents become more capable, how much autonomy should we give them? Who decides what they can access, who's accountable when something goes wrong, and how can financial institutions maintain control as adoption scales?

In this episode of Fintech Insider Insights, in partnership with Dust, host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by expert guests to explore what happens when AI agents become part of the workforce.

Guests:

Gabriel Hubert - CEO & Co-Founder, Dust

Tom Harris - Chief Product and Technology Officer at Oaknorth

Aditi Subbarao - Enterprise Sales Financial Services at Snowflake

Links to check out:

Join us at London's Village Underground on Thursday 12th November for a live recording of Fintech Insider News.

⁠https://www.11fs.com/services/media/after-dark⁠

We're on Substack! Subscribe for bonus content from the podcast, exclusive episodes, early access to events, and our weekly newsletter, Bitesized.

⁠⁠https://substack.com/@11fsfintechinsider⁠⁠

Join our WhatsApp community, where you can get the inside track on all all things 11:FS, as well as having your say on the things we should be paying attention to.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://chat.whatsapp.com/KpA4gFbbWDlLFm7kx39raf⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

About Fintech Insider:

Fintech Insider by 11:FS is a bi-weekly podcast that covers everything from finance and banking to technology and the latest trends in financial services.

Our expert hosts, with hands-on industry experience, are joined by key decision-makers, VCs, and top reporters from across the financial landscape, including guests from companies like Stripe, Revolut, Plaid, PayPal, and Monzo. Together, they break down the biggest news and innovations shaping the space.

Our weekly news show drops every Monday, covering major stories like mergers, new product launches, regulatory shifts, and emerging tech trends. On Thursdays, our Insights show goes deeper into the hottest topics driving the future of finance, including AI in banking, decentralised finance, and the evolving landscape of embedded finance.

Whether you're already in the fintech game or just starting to explore, this is the #1 podcast for you.

If you enjoyed this episode, don’t forget to subscribe and leave a review!

Got a question for us? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠podcasts@11fs.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!
Learn more about your ad choices. Visit megaphone.fm/adchoices